Ervin Locklear

Health Administrator, Hospital & Health Care

Hi, I'm Ervin Locklear, certified healthcare executive and Fellow of American College of Healthcare Executives.

Ervin Locklear's Bio:

Ervin Locklear's Experience:

• Practice Administrator at Carilion Clinic

  June 2007 - December 2009

  Carilion Clinic is a multi-specialty group practice with more than 500 physicians and eight not-for-profit hospitals, specializing in patient-centered care, medical education and clinical research. In April, 2007 restructuring and recruitment began for transformation to a physician-led,clinic model best exemplified by the Mayo and Cleveland Clinics. Led 65 nursing and administrative staff in support of 30 physicians delivering care in General Pediatrics and seven subspecialties. - Engaged providers and staff in achieving fiscal, scorecard and process improvement goals. - Developed marketing strategy for clinic growth in Lynchburg, Martinsville, and surrounding areas. - Established endocrinology and pulmonology service lines; added seven providers.

• Department Administrator at University of Texas Health Science Center

  October 2005 - March 2007

  Improve Department through analysis and evaluation of personnel, budget and institutional policy. Develop and establish goals and objectives for clinical, research, and teaching functions. Monitor grants and contract management; supervise professional billing at Cancer Therapy and Research Center. Assist Chair with faculty, classified, and professional personnel. - Quick turnaround of finances and staffing; established expectations and promoted team attitude. - Recruited and developed staff; implemented procedures and strategic plan. - Improved performance through setting objectives and providing feedback. - Addressed coding and billing deficits; close budget with surplus.

• Administrator at Defense Institute for Medical Operations

  April 2003 - September 2005

  Operational stand-up of international healthcare training institute for disaster and healthcare management courses. Authored strategic plan and updated concept of operations. Establish internal review for budget/program execution. - Aligned 15 AF, Navy, civilian, and contract personnel to mission; doubled staff in ten months. - Purchased $950K in materiel and equipment to establish unit baseline; executed $1.3M budget. - Chaired planning committee for first HIV/AIDS conference for 53 international attendees.

• Director, Medical Education and Research at Keesler Medical Center

  July 2000 - April 2003

  Directed education/training in largest Air Force medical group; 10 Phase II programs and Continuing Medical Education for 1,500 professionals. Arranged education and training for 2,300 and five residencies; supervised 44. - First five-year institutional accreditation from national council for graduate medical education. - Achieved full Accreditation with Commendation for Internal Medicine and Surgery. - Executed $650K annual budget and $10.75M equipment and facilities program. - Instituted 20-week lecture series. Expanded readiness to universities, hospitals, and Mississippi health agencies; conducted 25 smallpox/terrorist threat lectures post-9/11. - OUTSTANDING (6) and EXCELLENT (1) evaluation for medical technician training programs.

• Executive Officer at Air Force Inspection Agency

  May 1998 - June 2000

  Managed budget, systems, personnel, administration and training/education. Prepared briefings and presentations; assisted Health Services Inspection (HSI) scheduling and reports analysis. - Applied TRICARE expertise in Secretary of the Air Force-directed review of customer satisfaction. - Tracked HSI findings to ensure deficiencies addressed; improved healthcare services world-wide. - Earned Team Excellence Award for medical inspection reengineering.

• Director, Managed Care at 39th Medical Support Squadron

  August 1996 - May 1998

  Led staff of 17 military and civilians, directing managed care operations at regional hospital serving 320 staff and 6,500 beneficiaries. Developed plans and programs to ensure high-quality healthcare while minimizing beneficiary costs and increasing standards of service and ease of access. Analyzed workload and financial data to maximize $7 million budget. Evaluated existing healthcare delivery processes and advised Commander and Executive Committee on development and management of TRICARE program. - Spearheaded TRICARE Europe implementation; attained 96% enrollment of eligible members. - Prime mover behind marketing and patient liaison activities. - Earned TRICARE Europe customer satisfaction award. - Recognized by senior leaders for calm and knowledgeable demeanor in public affairs role. - Negotiated contract with provider group and hospital; saved $81K in annual travel costs.

• Associate Administrator at Geilenkirchen Medical Clinic

  August 1993 - August 1996

  Built managed care for 5,200 beneficiaries in Germany, Netherlands and Belgium. Instituted multinational network of medical providers; formulated Air Force best practice emergency medical information. Led executive team in major shift to Health Services Inspection (HSI); noted collaboration with 50% of programs rated EXCELLENT. - Analyzed patient referrals to realize physical therapy savings; negotiated discount, saving 15%. - Designed customer relations program and solved claims issues; leadership commended by HSI. - Selected by staff to lead Quality Council; targeted improvements in organizational communication and effectiveness improved morale and efficiency. - Led clinical and administrative team evaluating access to care. Persuaded group to adopt changes; added 20 appointments per week and decreased missed appointments by 40%.

• Administrator (Contract) at Sterling Medical Corporation

  April 2010

  Advise and assist hospital services in organizational, business and financial operations. Provide technical expertise, administrative support and recommendations impacting plans and operations, managed care, and regulatory compliance for senior leadership. - Point for $2M contractual implementation of International SOS referral care and Preferred Provider Network for 9,200 enrollees generating 41,000 patient visits/year. - Improved failing Service Treatment Record performance from 27% (Apr-Jun) to 93% (Jul-Sep). - Led performance improvement and oversight of inspection preparedness to "Outstanding" Health Services Inspection and zero Joint Commission findings.

Ervin Locklear's Education:

• Golden Gate University

  1987 – 1989
  Degree: MPA
  Concentration: Health Services Management

• University of North Carolina at Pembroke

  1978 – 1982
  BS
  Concentration: Organizational Psychology

Ervin Locklear's Interests & Activities: